El Pollo Loco - Feedback

The quesadilla I ordered actually was cold to touch and dry inside. What's the point of coming here if you guys can't even get something this simple right?

Horrible customer service here and not very clean. Said no leg lovers with full grill of chicken. Really? You don’t say. No legs at all!!! Guess only certain lo...

I don’t think you could hire a less caring staff than this place. Dirty as hell too.

I mean...It's El Pollo Loco. What do you want? The chicken is good, and the rest is an acceptable stand-in, when actual Mexican food is not an option.

Place smells, customer service is poor and they don’t sell kitchen per the cashiers comments. The dining area is dirty manager looks like homeless and the perso...