El Pollo Loco - Feedback

I like El Pollo Loco but this particular store has serious quality control problem. The chicken are frequently dry and/or over burnt. The Spanish rice is always...

I have a food allergy to dairy. Staff also got a lady in front order wrong. Two orders wrong in a row. How does this happen. An apology was given. Anyways staff...

It's ok, I mean there is not much of anything in here. But.. i usually love pollo Loco so they are still getting 5 star .

Horribler costume service. They constantly forget things, they sleep, they don't care what you tell them they're just not polite at this point. If I go there, I...

I miss this place so much?.They were always so friendly, professional and my food was great?.any time?.can?t wait, back home to the USA?. This will be my first...